Frequently Asked Questions

Everything you need to know about BillingProbe POS & Inventory Management

BillingProbe is a comprehensive, cloud-based billing, inventory, and POS management software designed specifically for small and medium-sized businesses. It helps you automate your sales, track stock in real-time, and stay GST compliant with ease.

Yes! BillingProbe features an optimized "offline-first" mode. You can continue billing your customers even if your internet connection is unstable. Your data will sync automatically once you're back online.

Yes! As a cloud-based solution, all updates and new features are pushed to your account automatically at no extra cost. You will always have the latest version of BillingProbe.

Data security is our top priority. We use banking-grade encryption and secure cloud servers to ensure your business data is always safe, backed up, and accessible only by you.

Once you sign up, your account details and login credentials are sent to your registered email address. You can also manage your profile and subscription directly from the BillingProbe admin dashboard.

Yes, our Growing and Enterprises plans support multi-store management. You can track inventory and sales across all your locations from a single, centralized dashboard.

Since BillingProbe is cloud-based, you can simply log in from your new device (PC, Tablet, or Mobile) and all your data will be instantly available.

Yes, absolutely. BillingProbe is designed for the Indian market and is 100% GST ready. You can generate GST invoices, calculate taxes automatically, and pull GSTR reports for easy filing.

You can navigate to the "Reports" section in your dashboard, where you can find dedicated GSTR-1 and GSTR-3B summaries ready for export.

Yes! You can add your brand logo, set custom terms and conditions, and choose from various professional invoice templates within the BillingProbe settings.

Yes, we offer 24/7 customer support via WhatsApp, Email, and Phone. Our dedicated support team is always ready to help you with any technical queries.

We provide comprehensive onboarding, including demo videos and remote training sessions, to ensure you and your staff can use BillingProbe effectively from day one.

We value our customers' feedback! Many of our features are built based on user suggestions. Feel free to reach out to our support team with your ideas.

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